Details, Fiction and empire floors coupons

We’re upset to hear that you are feeling this fashion, and recognize that we’ve spoken to you personally with regard to the concerns. Should you carry on to get issues you should Call us at customersupport at empire-today.com.

The greater I study and try to seek out help on your web site, I learn this appears to be a pattern with Empire. The horrific tales I’ve read are all as well similiar!!

The laminate flooring set up wants some repair. Bob and Tom arrived out and took photographs and notes to what required to be completed.

We regret to hear that the problems have not been solved, and guarantee you that we get matters which include these critically. We’ll be subsequent up with you Soon to learn more.

Due to the fact your staff couldn’t discover the inspection, I had been now informed that Yet another inspection required to be carried out. I informed Kim I didn’t want A further one particular and which the notes in my account ought to verify I had been authorised. I advised Kim that I am quite worried about owning A different inspection at this time. Back in September, I termed Kim in CS since I needed to get rid of a wall and incorporate closets in your home. This was the appropriate time to do it for the reason that an entire substitute was permitted. She confirmed It will be ok as the substitution is approved and notated on my account. So I moved ahead with the development. I questioned the contractor to repair service The problem through the entrance doorway since I was involved it absolutely was obtaining even worse and somebody could get injured. I used to be instructed a different inspection was a must.

This isn't my Key home so they mainly squandered that amount of my time. Install crews ended up really Expert, Certainly no complaints there. Every thing else about the process requires a tremendous amount of advancement. Heck, just after Talking with warehouse supervisor who certain me there wouldn't be anymore challenges then there was, I termed their 800 number exactly where an real 'customer treatment rep' known as me again, reported they would follow up with Absolutely everyone on their own facet And that i hardly ever read again! Warehouse manager who called to arrange Yet another appointment each week afterwards hadn't read from them possibly! Their customer service is non existent ends Together with the income call...

The one particular toilet leaked throughout when flushed mainly because they didnt get it sealed w a hoop effectively. The toilet remains not usable and I purchased a much better ring for them to work with. Appears to be loke i ought to insrall the toilet myself.

Thanks for sharing your encounter. We apologize that the installation had a rocky start off, but are thrilled to hear that your position was completed for your fulfillment. For upcoming concerns and/or considerations don’t be reluctant to contact us at customersupport at empire-today.com.

They have got scammed the wrong customer and the rest of you must awaken and working at empire today cease buying their lies.

We now have read your review and therefore are unhappy to listen to that your products is not Assembly your anticipations We would like to learn more and we will be in connection with you quickly to discuss your fears.

In planning, I rented a POD and packed up my entire property aside from substantial furniture to prepare for the substitution.

I just terminate my agreement on this enterprise once they screwed up not after but twice the installation plan in my toilet. Originally was agenda very last Friday. It absolutely was rescheduled for today att 9am develop into 11am then we must hold out until Practically 1pm and no-one arrived.

We all know delays might be irritating, and we apologize to the inconvenience. We’re aware that We now have discuss your worries, and also have rescheduled your installation for seven/3. We’ll abide by up along with you until finally an answer is reached.

When I at first signed the deal to possess them put in my rug they established a certain day with me to become listed here and advised me I can be the extremely 1st appointment by 9 AM and that I would receive a phone get in touch with the working day ahead of with a more specific time, I didn't get a phone connect with the working day right before along with the working day from the installation I nevertheless experienced not listened to from everyone by about ten AM so I identified as. Once i named in it took them a few fifty percent hour to figure out what was happening and known as me back again and stated we are unable to do your appointment today due to the fact some installation persons that operate for us didn’t clearly show up so we will not be able to do your function. I took the day off of labor only to find out that not one person was coming whatsoever in the top they could do for me was ” we may have anyone install it in 3 weeks “. To my surprise and becoming in customer service my entire existence I could not feel they reported this to me so I questioned to cancel my agreement.

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